QUALITY CONTROL AT DIAMOND MOTION

DMI's Offical Quality Statement (pdf)

At DMI, Quality is our goal from production start all the way to how we pack and ship your order. Great care is taken to insure that all the parts are in excellent condition and our production procedures are designed with your satisfaction in mind.

We start by inspecting all incoming parts to make sure they meet or exceed the quality parameters companies have come to expect from DMI.

As production begins, our employees consult and adhere to the many documents that describe the appropriate procedures for the proper and consistent building of each individual style of actuator or controllers unit. These documented procedures have been fine tuned and polished over the years to insure that the finished product meets your specified needs consistently over and over again.

We combine precision building techniques with close tolerance machining and ridid testing standards to produce high quality, long endurance products that will work for years to come.

After careful building of your product, we extensively test each unit for correct function and required signals. No criteria is too small and every detail of functionality is carefully considered and evaluated. Our testing results of each unit are thoroughly documented and provided to you for your convenience.

Special modifications and product alterations are no problem, as we will tailor our products to meet your needs. All special requests are thoroughly considered as our engineering sales force personnel discuss in detail your specific needs and the physics practicalities thereof.

We are continually improving are standards as we prepare to join the rest of the world in the pursuit of ISO9000 compliance. The ISO9000 guidelines have become the monolith to which the quality of our products and procedures are measured.

This means greater degree of comfort and assurance to you knowing that DMI believes in delivering products that excel in proper and correct functionality and greater tolerances compared to our current competition.

After careful building of your actuator and controller units, we take great precautions to insure that your order is individually packaged and shipped in-tact to your door. Our shipping and receiving department like the rest of the company believes that the safe delivery of your products to your door is second only to the degree of quality that was built into them.

For convenience we will ship via your preferred carrier if necessary. We take pride in knowing that your finished application, for which you required the use of a DMI unit, has "DMI-INSIDE!" and that spells quality satisfaction to you our friend and customer.

Our Engineering Sales staff are always ready to provide insight and expertise to you regarding the specifics of your product needs. Together, we are all a team and the goal we choose to pursue is QUALITY! Quality that counts most when you need it, from the inside out!

Call us today at 360-417-9791 and talk to our Engineers about your micro motion needs. We know we have a solution for you. If you would like you may e-mail us at SALES or Technical Assistance. The quest for QUALITY in your proposed applications begins by starting with QUALITY parts inside, and that spells Diamond Motion.